Terms of service.

Last updated: 2026-09-29. These terms govern use of the gocrateworks.com website. Project-specific commercial terms ship per quote and are not covered here.

Site use.

The Crateworks Supply Co website is provided for informational and commercial inquiry purposes. By accessing the site you agree to use it for lawful purposes only and not to attempt to gain unauthorized access to any part of it. Crateworks may modify, suspend, or discontinue any part of the site at any time without notice.

Content + intellectual property.

All content on this site, including text, photographs, drawings, schema, and design elements, is owned by Crateworks Supply Co or its content partners. You may view and link to pages for reference purposes. Reproduction, republication, or commercial use of site content requires written permission.

Product names, brand names, and trademarks of third parties referenced on comparison pages are the property of their respective owners. References are made under nominative fair use for comparison purposes and do not imply endorsement.

Quotes + orders.

Quote requests submitted through this site do not constitute a binding offer or order. All quotes, orders, and sales are subject to separate written commercial terms confirmed in writing before production begins. Specifications, lead times, and pricing described on the site are illustrative; project-specific confirmation occurs through the quote process.

Certifications.

Where the site cites specific certifications (NFRC, NAFS, AAMA, CSA, UL, ETL, NSF, Energy Star, Miami-Dade NOA, or other), those certifications apply to specific product configurations confirmed in writing on the project quote. Cert claims are not made for product configurations that have not been tested and certified. Cert documentation ships with the product order on request.

Text messaging program (SMS).

Noyce Display Innovations LLC (dba Crateworks) operates a business text messaging program in the United States and Canada through the LeadConnector chat widget on this site. You may opt in to the program by submitting your mobile number in the chat widget and confirming consent. Opt-in is not a condition of purchase or of receiving a quote.

Once opted in, you may receive customer care messages (responses to inquiries, appointment coordination, quote and order updates, follow-up on an existing project) and, where separately opted in, promotional messages (offers, product launches, event invitations). Message frequency varies based on your inquiry and preferences.

Message and data rates may apply. Rates are set by your mobile carrier, not by Crateworks. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon Wireless, and most major US and Canadian carriers. Program availability depends on your carrier.

You can cancel the SMS program at any time by texting STOP to the number that sent you a message. After you send STOP, we will send a single confirmation message; you will not receive further messages in that program. If you want to rejoin, opt in again through the chat widget. For help at any time, reply HELP to any message or contact us at sales@gocrateworks.com.

Program participants must be at least 18 years old, or have the consent of a parent or legal guardian. Mobile numbers collected through the SMS program are handled solely to deliver messages you have opted in to receive and are not sold, rented, or shared with third parties for their own marketing. Data handling and opt-out details are further described in our Privacy Policy.

Disclaimers.

Site content is provided as-is for general information. Specifications, codes, and product offerings change. Site content does not constitute architectural, engineering, or code-compliance advice. Verify all project-specific requirements with qualified professionals and the local authority having jurisdiction.

Updates.

Crateworks may update these terms periodically. Continued use of the site after an update constitutes acceptance of the updated terms. The Last updated date above indicates the most recent revision.

These terms are a working draft pending legal review. Final terms will be posted before public launch. For commercial terms covering a specific project, see the quote returned through the project inquiry process.